GENERAL CONDITIONS OF SALE

Outsourcing

Définitions.

Terms of Sales : General conditions of sale

DCS : Data Conversion Service SA. Services company, based in Switzerland, in Geneva at 48, route de Chancy - 1213 Petit-Lancy

Tiers : Toute personne physique ou morale pouvant être amenée à collaborer avec DCS.

Client Physical or legal person or operator using a service deployed by DCS

Contrat : DCS and the customer are brought to agree on a specific contract which supplements, extends or limits the general conditions of sale.

ARTICLE - 1. OBJECT & DEFINITIONS

These general conditions are intended to manage the commercial relations between Data Conversion Service SA and its customers in the following areas :

    • IT and administrative outsourcing, services, outsourcing, service desk. Data processing, digitization, data entry.
    • Recruitment of IT and administrative staff, permanent and temporary placement, staff delegation, payrolling, staff placement in Switzerland.

This document governs the general conditions, but particular conditions may supplement the legal provisions of the offers, limit or supplement these CGV (see specific clauses in the contracts between DCS and the customer).

ARTICLE - 2. SERVICE DESK - INFOGERANCE - ADMINISTRATIVE AND IT OUTSOURCING - STAFF DELEGATION - STAFF PLACEMENT

a. Description

DCS provides its clients with outsourcing services in the administrative and IT fields. The customer and DCS agree on a level of service provision - SLA - and sign a contractual agreement which includes specific clauses.

b. Duration

The start dates and the deadlines for performing the services are stipulated in the specific contract.

c. Fees

The fees and costs of the services are indicated in the specific contract and are required to be validated by the client's signature. All prices are in Swiss francs, excluding VAT and other similar indirect taxes. VAT is borne by the customer. Unless otherwise specified, DCS address an invoice at the end of each month and the customer's payment must be made 30 days following the invoice date. In the event of late payment DCS is entitled to apply late payment penalties at the legal rate in force.

d. Commitment of resources

DCS is committed to make every effort to fulfill its mission and offer the customer the best quality service. DCS is committed to an obligation of human and technical resources for the realization of its services.

e. Termination

Unless otherwise provided, all contracts are deemed to be active and are concluded for an agreed period renewable by tacit agreement. The customer or DCS can terminate the contract by giving three months notice. If one of the parties terminates it must do so by registered letter.

f. Acceptance

Unless otherwise specified, the services provided by DCS are deemed to be accepted and accepted after their completion. However, the customer may make a complaint no later than 15 days after completion of the service concerning the quality of service, failing which the services will be definitively accepted and will no longer be subject to dispute.

ARTICLE - 3. CONFIDENTIALITY, PROFESSIONAL SECRECY

DCS and the client undertake not to divulge any confidential information concerning the other party. DCS undertakes to respect confidential data as part of its mission with the client.

DCS and its staff consider confidential all information they may have to know as a result of the work carried out on behalf of the client and undertake not to disclose to third parties the content of the information they process or from which they have taken knowledge of their activities for the client.

ARTICLE - 4. INTELLECTUAL PROPERTY

All intellectual property rights on developments or on the results of work carried out under a contract, whether or not in collaboration with the client's employees, remain the exclusive property of the client after payment of invoices.

ARTICLE – 5. REFERENCES

DCS authorizes the customer to use their name and logo in their reference list.

Unless expressly provided otherwise by the customer, the latter authorizes DCS to use its name and logo in its reference list and on its website (partners section)

ARTICLE - 6. FOR AND APPLICABLE LAW

This contract is subject exclusively to Swiss law. The place of jurisdiction is located in Geneva in the canton of Geneva.